What services do you offer?
We offer a variety of grooming services for pets, including:
Bathing & Brushing
Haircuts & Trimming
Nail Clipping & Filing
Ear Cleaning & Teeth Brushing
Flea & Tick Treatment
De-shedding & De-matting
Special treatments like skin care and deep conditioning.
Check out our full list of services on the Services page.
How do I make an appointment?
You can book an appointment easily through our website, by phone, or in person at our location. Just choose your desired service, date, and time, and we’ll confirm your booking. If you have specific grooming requests, feel free to mention them when booking!
What should I have ready for my appointment?
Please keep in handy your pet’s vaccination records (if applicable) and any special items they may need, such as medications or treats. For grooming, we’ll provide everything necessary, but if your pet has sensitive skin or specific grooming preferences, feel free to bring any products you’d like us to use.
Are there any vaccination requirements?
Yes, we require all pets to be up-to-date on core vaccinations, including rabies, to ensure the safety of both your pet and others. Please bring proof of vaccination to your appointment. If your pet is not currently on vaccines, please arrange to update them before booking.
How long will grooming take?
The time needed for grooming depends on the services requested, your pet’s size, breed, and coat condition. On average, grooming appointments can take anywhere from 1 to 3 hours. We’ll provide an estimated time frame when you book.
What happens if my pet is difficult to groom?
If your pet becomes anxious, aggressive, or overly stressed, we may need to reschedule the appointment or proceed with extra caution. We’ll always work with your pet’s needs and behavior, but your pet’s safety and comfort are our priority. For pets with special grooming needs, let us know ahead of time, and we’ll accommodate them as best as we can.
Do you offer mobile grooming services?
Yes, we offer mobile grooming services in select areas. Our mobile grooming personnels are fully equipped to provide the same professional grooming services. Please contact us for availability and pricing in your area.
How much does grooming cost?
The cost of grooming depends on your pet’s size, breed, coat condition, and the specific services you choose. We provide a detailed price list on our Services page, and we can give you an accurate estimate when you book. Additional charges may apply for matted coats, special treatments, or challenging behavior.
What if I need to cancel or reschedule my appointment?
We ask for at least 12 hours’ notice for cancellations or rescheduling. If you cancel within 12 hours, a cancellation fee may apply. You can reschedule by calling us or using the booking system on our website.
Do you provide services for cats?
Yes, we offer grooming services for cats, including bathing, brushing, nail trimming, and more. Cats with special grooming needs can be handled with extra care, so please let us know your cat’s temperament when booking.
Can you help with special grooming needs?
Absolutely! We offer specialized grooming for senior pets, pets with medical conditions, or pets with behavioral concerns. If your pet requires a specific approach or extra care, just let us know when booking, and we’ll tailor the grooming to suit their needs.
Do you sell grooming products?
Yes, we sell a variety of grooming products including shampoos, brushes, nail clippers, and more. Our products are carefully selected to ensure the best quality for your pet’s health and comfort. You can view and purchase them in our Shop section.
What if my pet gets injured or has a reaction during grooming?
We take all necessary precautions to ensure your pet’s safety during grooming. However, minor nicks or scrapes can occasionally occur, especially with pets that have matted coats or sensitive skin. If any injury or reaction happens, we’ll notify you immediately. If you have concerns or your pet has specific health needs, please let us know beforehand.
How do I care for my pet’s grooming after the appointment?
After grooming, we recommend brushing your pet regularly to maintain their coat and prevent matting. We’ll provide specific aftercare instructions based on your pet’s breed and coat type. If you’ve opted for treatments like flea or tick control, we can advise on how to manage them at home.
Do you offer gift cards?
No, we do not offer gift cards for our grooming services.
What is your COVID-19 policy?
The safety of our customers and staff is our top priority. We follow all local health guidelines and regulations, including mask requirements, social distancing, and sanitation practices. Please contact us for more information on our current COVID-19 protocols.
If you have any other questions or need more details, feel free to reach out to us at 9667819698 We look forward to pampering your pet!